Microsoft Tests Edge Update to Stop Tech Support Scams

Key Takeaways

  • Microsoft’s Edge browser introduces Scareware Blocker feature to protect users from deceptive tech support scam websites.
  • The tool uses machine learning to analyze web pages locally and detect potential scareware threats in real-time.
  • When suspicious content is detected, the browser automatically exits fullscreen mode and displays warning messages to users.
  • Users can report scams or false positives, contributing to the system’s continuous improvement and threat detection accuracy.
  • The feature is currently in preview mode, requiring manual activation, and works alongside Microsoft Defender SmartScreen for enhanced protection.

Microsoft is taking aim at deceptive tech support scams with a new security feature called Scareware Blocker in its Edge browser. This innovative tool enhances Edge security by using machine learning to detect and prevent scareware attacks that often trick users into believing their devices are infected or compromised. The new feature works alongside Microsoft Defender SmartScreen to provide broad scareware prevention, analyzing web pages locally for potential threats.

When users encounter suspicious content, Scareware Blocker automatically exits fullscreen mode and displays a clear warning message. This immediate response gives users control over their browsing experience, allowing them to choose whether to continue, close the page, or report the potential scam to Microsoft. The reporting system helps improve the tool’s accuracy across multiple devices, creating a more robust defense against evolving threats. Windows users can enable the feature through Privacy, search, and services in Edge settings.

Tech support scams have become increasingly sophisticated, with criminals using fake virus warnings and data breach alerts to pressure users into calling fraudulent support numbers. These attacks can lead to significant financial losses and unauthorized access to personal devices. The Federal Trade Commission has recognized this growing threat by expanding its Telemarketing Sales Rule to cover tech support scams, including those initiated by consumers responding to deceptive pop-ups. The feature’s January 28, 2025 launch marks a significant milestone in Microsoft’s cybersecurity efforts.

The implementation of Scareware Blocker represents a significant advancement in browser security. Currently in preview mode, the feature requires manual activation, allowing users to test its effectiveness while Microsoft refines its capabilities. The default setting for the feature is turned off when first installing Edge. The local machine learning analysis provides real-time protection without compromising user privacy, while integration with existing security tools creates a broad defense system.

Statistics show that users typically fall for phishing emails in less than 60 seconds, highlighting the critical need for immediate intervention against social engineering attacks. Scareware Blocker addresses this urgency by providing instant warnings and clear options for users to protect themselves. The tool’s ability to detect and respond to potential threats in real-time helps prevent users from falling victim to high-pressure tactics commonly used in tech support scams.

The feature’s user-friendly design allows people to report both actual scams and false positives, contributing to the continuous improvement of the detection system. This collaborative approach helps Microsoft build a more accurate and effective defense against scareware attacks. By combining automated protection with user feedback, Scareware Blocker creates a dynamic security solution that evolves alongside new threats.

As tech support scams continue to evolve, tools like Scareware Blocker become increasingly essential for protecting users’ digital freedom and security. Microsoft’s commitment to developing innovative security features demonstrates the company’s understanding of the critical role browsers play in maintaining online safety.

Picture of PRKR Editorial Team

PRKR Editorial Team

Led by a group of seasoned professionals with decades of combined experience in public relations, journalism, and digital media, our team is adept at transforming ideas into impactful messages.